Coach | Birkenhead Point Coach is built on a legacy of craftsmanship, innovation, and timeless design. At our Birkenhead Point location, we’re looking for an inspiring Store Manager to lead our team for a 12‑month contract period. This role is perfect for a passionate retail leader who thrives in a premium environment and loves delivering exceptional customer experiences. Your Responsibilities Lead, mentor, and develop a high‑performing team with a strong focus on people and culture Create a welcoming and motivating workplace environment Ensure exceptional customer service at every touchpoint Maintain high visual merchandising and brand presentation standards in line with Coach guidelines Support team performance through coaching and positive reinforcement Deliver strong commercial results. Analyse store performance to identify opportunities and implement effective action plans You Will Bring A leadership style that is supportive, engaging and inspiring Experience managing a retail team (premium/luxury ideal) Strong communication and organisational skills Strong problem-solving skills and the ability to adapt in a fast-paced environment Passion for coaching, development and team success Experience driving KPIs, team performance, and commercial results Customer-first mindset with attention to brand standards What Coach Offers A culture that values creativity, collaboration and individuality Global brand recognition and internal progression pathways Attractive remuneration and general staff discounts across Coach and Kate Spade products! Development opportunities within a global fashion house Birthday leave and much more!
